Frequently Asked Questions

Tissa Medical is a new, cutting edge and innovative method, allowing patients easy-access to a health care provider for any of their medical concerns. Our unique approach is based on offering extraordinary customer service and personal physician-patient relationships. We couple modern-day technology with old-fashioned values to create affordable and accessible healthcare. We will bring convenience to you as the patient and your medical concerns, allowing you to fit your physician into your schedule instead of the doctor fitting you into theirs. Whether by phone or secure HIPPA compliant messaging, we make it easy to have access to your doctor at all times.

When you first call in to Tissa Medical, you will speak to an associate that will take note of your symptoms and concerns. After reviewing your chart, a licensed healthcare provider will return your phone call within an allotted amount of time.

Preferred membership includes discounted appointments, annual wellness screen, personalized healthcare plan, education on your medicines and illness. By signing up for a Preferred Membership the doctor will already have an extensive patient history chart as well as your preferred pharmacy information which will help speed up the process and makes less work for the patient.

Although prescriptions, lab work, radiology and additional diagnostic studies are not specifically covered by your fee paid to Tissa Medical, we can order these services if needed.

Convenience. The provider is available to you when you need them.

Tissa Medical is not a replacement for an Emergency Room. If you do have a serious life threatening illness and/or condition you should call 911 immediately or seek the nearest ER.

At Tissa Medical, each provider is assigned ONLY a select number of patients. The average clinic holds 2000-5000 patients, however at Tissa Medical each provider will have a fraction of this. We believe with this model a truedoctor-patient relationship can be made. You will feel as though the provider is truly listening to you and have any and all questions answered. There will be a one-on-one relationship with your provider. Prompt access to a physician at the patient’s convenience. Extended visits with your provider. Multiple ways to access your provider (i.e.-phone and secure encrypted HIPPA compliant messaging). No co-pays or deductibles. In person visits may also be an available option.

Tissa Medical is not a substitute for the Emergency Room. However, by being a member you can speak with the provider on call and they will listen to your symptoms and give you their opinion on whether we can treat it or if the best choice is to make a visit to the ER.

At Tissa Medical, payment will be required upfront. However, it will be up to the insurance company to reimburse you for the visit since most companies are beginning to reimburse for telehealth services.

Call backs will be made within an allotted time period that works for the patient’s schedule.

There are two prices for appointments. Members receive about a 50% discount off their appointments. Please refer to pricing page for exact prices.

In our patient portal you will have the option to input your preferred pharmacy and your doctor will be able to access that. If pharmacy will be different please inform the prescribing doctor. If you need to change your preferred pharmacy, you will be able to access change through the Patient Portal.

These can be easily ordered on a ‘as needed’ basis.

In person consultations may also be an available option.

All forms of communication will be secure, encrypted and HIPPA compliant.

You will have the opportunity to build a relationship with your assigned provider at MyWay Medical, by communicating with the same healthcare provider each time you call, which is not the case with most practitioner's offices.